Privacy Policy

Your personal information will be handled in accordance with the Privacy Act (1988). Please note, your personal information collected may be shared with third parties such as your doctor, specialist, allied health professional(s), medicare, your private health insurer, and our direct debit company.

Personal information that may be requested or provided by you includes, but is not limited to:

  1. contact information (full name, address, DOB, mobile number and email address);

  2. financial information (bank account details);

  3. information regarding your personal interests and interesting and relevant information about you;

  4. information about your experience with our Services;

  5. other personal information provided by you whether directly related to AEP services;

We may disclose your personal information to our employees or subcontractors where necessary.

We will ensure to keep secure any personal information recorded (including your credit card details).

Please note the information you are providing and exchanging is carried out at your own risk. Although we take steps to ensure safeguarding of your information, we cannot guarantee the security of any information that you provide us, or receive from us.